LFH Regulatory Case Study
How one tool helped LFH Regulatory overcome their greatest business management challenge
The Customer
Huddersfield-based LFH Regulatory is made up of experienced consultants who specialise in regulatory, quality and clinical solutions within the medical device industry.
Founded by Managing Director and Principal Consultant Laura Friedl-Hirst back in 2019, the company strives to provide pragmatic solutions to their ever-growing client base – from small start-ups to global manufacturers and most businesses in-between.
The Challenge
Guiding and supporting companies throughout the lifecycle of their medical devices is no easy task.
Once regulatory frameworks have been developed and accreditations achieved, the team must provide continued support to their clients to ensure their products remain on the market.
Unsurprisingly, Laura and her team found that running multiple spreadsheets to manage their business operations was becoming increasingly complex. What they needed was to adopt a simpler and more streamlined process.
The Solution
Challenge understood, the team quickly selected Topsail to assist with project and resource management.
Developed by Picture Perfect Data, a data analytics consultancy, Topsail manages timesheet and expense entry as well as resource planning and utilisation.
This made it the perfect tool for Laura and her team, who were quick to use the customised analytics service to make informed management decisions and run the company more efficiently.
The Payoff
LFH Regulatory has been using Topsail as a foundation client since May 2022 and now consider it an integral part of their business.
The ‘timesheet entry’ system allows them to accurately track projects from start to finish and the ‘month end invoice collation’ feature means all chargeable hours can be invoiced quickly and easily. What’s more, the ‘holiday planning’ tool ensures that annual leave will never negatively impact a project.
“It’s changed the way I run my business”, says Laura. “Now I’m in control. The support I’ve received has been top notch. Topsail was easy to set up and intuitive for the team to use, but any queries we did have, have been dealt with quickly and with a personal follow up by the PPD team.”
Finding a strategy that works for you
If, like Laura, you’re looking for a software solution to your greatest project and resource management challenges, Topsail is here to help. Head over to our features page or email hello@topsailpsa.com for further details.